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|Manufacturer's Suggested Retail Price||$49.00|
Length of Service Contact:
3 Year (The warranty starts at the date of purchase)
Summary of Coverage & Benefits:
Worldwide Coverage including Australia
Can be used for a range of products, inlcuding: Digital Still Cameras, Video Cameras, Flashes, Audio equipment, GPS devices, Gaming equipment
Covers Parts & Labor
Coverage for drops and spills
Normal and Abnormal Wear and Tear
Live chat customer support
The warranty program is fully insured
Knowledgeable and friendly customer service with 24/7 support
Must be purchased/activated within 30 days of insured item purchase
Can be purchased as long as 90 days remains on the original manufacturer's or dealer warranty
Terms and Conditions:
The Digital Still, Video or Lens equipment covered by this service contract is guaranteed to operate according to manufacturer’s specifications for a period of 3 years from the date of purchase. Mack Camera & Video Service, Inc. shall repair, service or replace same to operate properly.
How to Register:
This service contract must be purchased within 30 days from the date the equipment covered hereunder is purchased. You must register this Service Contract within thirty (30) days of purchase with Mack Camera by visiting www.mackcam.com or by calling 001-973-467-2291. You may also fax information to 001-973-467-0776.
How to Obtain Service:
In the event that this equipment requires any repair or service you must email us at email@example.com to obtain a Repair Authorization Number. Mack Camera is not responsible for incoming shipping fees or for any international fees associated with Duties or Brokerage fess upon customs clearance.
Limitations of Coverage:
This limited service contract applies only to the product specified herein. This service contract will cover one digital camera body and one lens providing that both pieces of equipment are listed on the same sales receipt. This plan is void if the registered product exceeds the service contract price category. Such service, repair or adjustment of the equipment is assured the registered contract holder. It does not cover units whose serial number has been altered, defaced or removed. This service contract does not cover accessory flashes, additional accessory lenses, batteries, lens caps, filters, power adapter, digital media, DVD’s, tapes, software, remotes, docking stations, cables, firmware upgrades or additional accessories.
This service contract does not cover equipment which is damaged by:
* Intentional abuse, misuse or damaged beyond recognition
* Liquid Damage
You may transfer ownership of this service contract to another person for a $20.00 USD administrative fee. Please visit www.mackcam.com for details.
Limit of Liability
Mack Camera & Video Service, Inc. will not be liable for loss of revenues or profits, inconvenience, expenses of substitute equipment, loss of use, incidental, consequential damages, loss or damage to software and digital media. If the equipment cannot be restored to manufacturer’s specifications or is deemed by Mack Camera, in its sole discretion, to be beyond economic repair. Mack will replace your unit with a reconditioned model or equivalent model which will only cover manufacturer defects for the balance of the service contract or refund you the current market value of your covered equipment in U.S. Dollars
This service contract is not an insurance policy or a warranty. This service contact is only valid outside of the United States. Positive identification of the unit covered hereunder must be presented at the time of service along with your proof of purchase. Mack Camera & Video Service, Inc. reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealer or service contract holder.
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You're reviewing: Mack 3 yr DIAMOND Int'l Warranty - Products under $250
Q: Which shipping carriers do you use?
A: Our deliveries are made via Australia Post eParcel service.
Q: What are the shipping costs?
A: The shipping cost for orders <500g is fixed at $11.95 incl. GST.
For larger orders, the shipping cost will vary according to the destination address and parcel weight / dimensions, and will be calculated upon checkout.
You can view the shipping cost by adding an item to your Shopping Cart, and then using our Shipping Calculator tool provided on the Shopping Cart page.
Q: How fast is delivery?
A: All orders are shipped from our warehouse in Cheltenham, VIC, with a typical delivery time-frame of 1-5 business days depending on the destination address.
- Orders placed before 12pm and paid via Paypal or Credit Card payment system, are typically shipped next business day. We aim to provide fastest possible delivery to our customers.
- For Direct Deposit payments, please allow an additional processing time of 1-3 business days.
Q: Are parcels insured?
A: All our shipments are covered by the standard postage cover that provides insurance for up to $100. For an extra insurance cover of up to $3000, you should select 'Registered Post with Extra Cover' option during checkout.
Buzz Planet (AUS) Pty Ltd cannot be held responsible for parcels lost or damaged in transit if you choose not to insure.
Q: If I buy multiple products, will they be shipped together?
A: We will combine multiple items in one shipment, resulting in a reduction of shipping costs.
Q: Do you ship to PO Boxes?
For additional information on shipping and order processing, please refer to our ‘Customer Service’ page.